Fantastic Pro Subscription Support As a 10 year user of DNN technologies it takes a lot to stump my team. Recently several issues came up that were beyond the pale. Thanks to the DNN premium support subscription we were able to get an advanced DNN engineer via GoToMeeting and resolve things on the fly without giving access to production. This took an issue that would have been a week to just hours; I couldn't be happier with the Pro support and highly recommend it to any business using DNN.

Excellent and quick services The members of my web development team are all novices when it comes to navigating our way around DNN. But thanks to the great assistance we have received from DNN Software support, we have been able improve upon our website's appearance and functionality. The most rewarding factor in investing in DNN software is the quick response we receive when we submit a ticket. We suffer very limited downtime due to technical problems or the lack of understanding of the software. And, as we try to explain our problem and grasp the understanding, we are handled with kid gloves and with patience. This is essential because while having our problems resolved, we are also trying to understand what happened so we will know how to handle it in the future. DNN software support rates top notch in this area. Tony Sandhu and supporters like him are awesome. We are so happy that we invested in DNN because you cannot beat the support! Thanks the for the great service!

DNN help with customizing We have been using DNN for about 3 years. Overall it has served us very well. Recently, we ran into some issues which required some customized assistance. Maxwell Freeman-Orr of DNN was extremely helpful and managed to solve our issue. We are very grateful to him and to the DNN team.

DNN is ok for developers but hard for users I'm a front end developer. For me it was easy enough to manipulate the visuals of the site. However I usually edited the templates or added custom css/html/javascript to the page. For our non technical editors (mostly age 30 - 50) the system was limiting and finicky. Also i lacked a .net developer to truly customize the site so making changes to the modules/ or creating a unified look for the admin side was hard.

Quick, helpful support and fast turnaround. We completed a website migration to the DNN platform and the process was almost completely seamless. The ongoing support has been incredibly helpful and informative. They have a great team to work with over there and I would definitely recommend them for anyone looking for a solid platform. Some initial training is helpful. I am not a tech savvy individual, so it wasn't an out-of-the-box product for me, but the support makes up the difference!