We recently switched to TSplus and have… We recently switched to TSplus and have been really impressed with their software and service. Helpful and available, we received nothing but top notch assistance from them.

Great product and after sales service It's now been over 10 years and we now have over 5000 of our clients utilizing the TSPlus software and features. Both the product and after sales support is amazing. We thank you for producing such a great reliable product which keeps up with latest Windows builds and updates. Tony Antoniou (Shortcuts Software)

Perfect for remote working I have TSplus installed for my business and it works fine. With everything that has been going on with covid 19 I am happy to have been able to provide a solution for my employees to allow to work from home. I had to replace my server with a new one and I was surprised to see that their support is good, got a new license for my new host in less than 24h. All in all a good alternative to RDS.

Helping students at a distance, at an affordable price As a remote trainer, some students have difficulty connecting to the platform or completing certain activities. So I use TSplus remote support to help learners connect remotely. I show them, I stop and they do it again to make sure they can do it independently. I record the process so they can review it later if they need to. From a pedagogical point of view, TSplus RemoteSupport is also very useful. For example, if a learner gets stuck in a software learning sequence, I can intervene, show, explain and ensure that my student can continue. Another example: a learner needs to complete a learning activity but does not understand a concept. I can use this technology to provide pedagogical support. What's even better is that I can help several students at the same time! With one click, I can share a file or open a web page on the remote student's computer and answer their questions via chat. Appropriate remediation is provided at the right time. I gain efficiency, time and, most importantly, my students. This reactivity, made possible by the tool, contributes greatly to the commitment of my students to the training; it limits the number of drop-outs in distance learning. I find the video recording function very effective. It is an important traceability tool for revision. What I also like is the possibility to take over the control and to avoid them using the keyboard and the mouse, which avoids mistakes and saves us a lot of time. Finally, the tool is really easy to use, both for the person who takes control, either the technical department (LMS) or the teachers/remote trainers. It's even easier for the students to use, they don't have to install any software and their antivirus doesn't block us from connecting.

A professional remote access solution TSplus provides a secured remote access point to any allowed user of my infrastrure, giving them the ability to use internal applications from anywhere by connecting to a simple web portal. It is very easy to use and reliable. Updates are done regularly to always keep up with Windows latest versions, and often provides very relevant features to improve user experience and secure its environment, e.g Progressive Web App, ability to open on client side specific extension/protocols, 2-Factor Authentication and Lockout feature. Support is finally very responsive and quickly find solutions.