This company is horrible!! This company is horrible!!! We hired them for an MS365 project and things changed after we had a face to face. We had clearly stated what we needed done in the project and they "forgot" about the request and wanted to charge us more for something we thought we had already paid for. Also, part of the project was to activate encryption for our email and their engineer told us it would be a long, drawn out process that was very difficult to accomplish. We got it working in a matter of minutes just the other day. Also, the engineer that was "working" for us, was not a good communicator. I had asked him a question about a program he installed on a server and I didn't type the exact name of the program so he said no, it was not installed. I asked again about a program he installed and then he said well, it was this. He knew what I was getting at but was very contrary and arrogant when he shouldn't be. Needless to say, we will NEVER be utilizing this company again. Their support is far below what you pay for and communication is non-existent. I highly recommend researching this if you have any upcoming projects and need assistance before contacting them.

TBR meeting feedback. I think the TBR meetings are great, thank you. 1. I would appreciate more hand-holding as we walk through the report (ex; what are users vs. endpoints?). 2. Would love the descriptions used on the report itself to be a little more user friendly and less tech-y (ex: 'Windows 2008/3 Servers" reads to me like we have Windows 2008 and we have 3 servers, when I believe the actual meaning is that we have Windows 2008 and a Windows 2003 servers). 3. I don't recall reviewing the 'Strategy' area, and why we got a "yellow" grade there.

Cal Net has a great team of smart Cal Net has a great team of smart, dedicated people and they're always going the extra mile to make sure we're comfortable using the tech we have. Can't thank them enough for always being so responsive to our (sometimes silly) requests. Our client executive and engineer walk us through things during our review meetings and help us set long term goals, which is something we were never able to do before because we were always playing catchup! Highly recommend.

CJ was fast CJ was fast, knowledgeable, and corrected my disaster in minutes. Thank you for the wonderful service!

Cal Net is the best!! Cal Net is always quick to respond to any issues or questions that may arise. We have been with them for 5 years so far and are looking forward to many more.