Awful Awful! Left our business high and dry! We were using as a business critical api connector between our invoicing platform and accounting software. Suddenly invoices weren't appearing in our accounting software which can have large knock on affects. I had no resolutions provided or anyone look into, the CSM kept spouting random 'fixes' and 'causes' none of which came close to resolving the issue and clearly weren't the root cause. I requested the matter be escalated and resolved asap with them also confirming our data integrity. All I received was a rude and obnoxious email lecture from a TSE called: Andrew Ivanitskiy, who's only fix suggestion was to change our business and how we billed. Absolute farce, wouldn't trust them to send a letter let alone critical business data.

Great Customer Service!! George & Felix in customer service were fantastic! They stayed with me every step of the way to allow for group taxes to be synced with QB. Their help has been awesome for other questions/issues as well. Synder definitely has great customer service!!

Great app to reduce workload moving… Great app to reduce workload moving data from Stripe to QB. The customer service is always brilliant, Andrew was quick to help me with my syncing problem today!

Great app offering critical inventory… Great app offering critical inventory functionality in Xero! Their support is top notch too, thank you Andrew for the help!

Really disapointed with Customer Service. Very inflexible and inpersonal when requesting cancellation or changes. Be careful with their "try before you buy" option and don't expect anything but a Robotic response about Terms and Conditions if you are hours late on cancellation. Trapped into a $500 paypment due to 4 hours being late to cancel. No flexibility, not understanding, just robots.