Excellent service and best crypto tax application Overall the Service is really excellent The user interface is straightforward and easy to navigate. Although I would like to propose an enhancement to the capital gains report regarding the display of grouped transactions by date. Specifically, to have the report show both the name of the cryptocurrency and the aggregated total for each type of transaction on a given day. For example, if there were two transactions of Ethereum (ETH) on 10/10/23 — one for 1 ETH and another for 0.5 ETH — the report should ideally display 'ETH: 1.5' rather than the current 'Cryptocurrencies (long)'.

Good for defi transactions using spreadsheet upload Treat all defi transactions as trades and bitcoin.tax will handle it. Instead of paying for some crazy expensive tax calculator tools that will most likely do a lot wrong, just create a spreadsheet in bitcoin.tax format for all your defi transactions and let it do the magic. I would recommend bitcoin.tax!

Average Experience, Could be Better After reviewing the video and articles about unmatched trades, I corrected a few of them. However, I still had one left. I contacted customer service in my follow-up email to help me resolve it, but there was no response. My first follow-up email was on 3/17/23. I didn't receive a reply. My second follow-up email was on 3/23/23. I didn't receive a reply. My Trustpilot review was on 3/29/23, which was a total of 11 days after my first follow-up email and 5 days after my second follow-up email. I believe customer service that don't respond to multiple emails within a reasonable time is pretty terrible and inexperienced. They don't value their customers. I have a tax deadline, so I had to delete the unmatched trade that I couldn't resolve, which is why it no longer shows on my account. Bitcoin.Tax mistakenly believed the issue was resolved. Their eagerness to help on 4/1/23 (via email) and 4/2/23 (in their reply to this review) is already too late; I've already submitted my taxes, and they only responded because of my Trustpilot review (they managed to see the Trustpilot email but missed my two follow-up emails). Yes, they were helpful and replied to my previous emails, and they were helpful with my unmatched trades last year too, which I'm thankful. But I didn't receive any help in my last two follow-up emails, and I needed to submit my taxes. I'm sure Bitcoin.Tax is made of good people who consistently delivers great customer service to their other customers. I just didn't experience that consistency. For these reasons, I'll be using a different service in the future.

Best tool I've found There are a lot of cumbersome, expensive, and difficult to use tools out there, but Bitcoin.tax has been by far the most efficient and straightforward tool I've found. As a novice in the crypto space, I also have many years where my transactions fell below the cost threshold, so I'm using these tools for free -- hard to beat that On top of that, the support for the product has been super responsive and helpful. Can't ask for more than that

User since 2017, would recommend I have been using their services since 2017 and they always showed professionalism in their support when I had to reach out. They also update the functionalities on a yearly basis. Great service, would recommend.