Leslie
GBVery gracious and patient staff Danar R was very gracious and patient in working with me to recover a database I'd lost. Was very patient, calm, and I appreciated his respectful tone in helping me. Highly professional, and I can't say enough good things about Midphase. Great people!
Dago Luna
MXThis company its creating a caos in all… This company its creating a chaos in all the customers. A lot of issues with email, websites and no one answer on tech support. They use to be a great company but this last week they are killing all of us as small business. Now im facing the rage of my customers and some of them are planning to sue me for interrupt the service they already pay me ( and I already pay in advance to Midphase ) What a sad situation for me....
Mario Lopez
GBA photographer saved by IT Very professional, I had an issue sending emails and accessing the back end of my website. I was up and running in a short time. I always contact the support chat and have never had an issue getting my website back up to speed. 10/10 recommend.
Club MegaPecs
AUA glitch in the system fixed asap. Special thanks to Danar - A glitch in the system caused a minor problem with my renewed SSL security implementation which was quickly fixed by Midphase - as I have always found in the past. That past being a whole decade of experience with Midphase as web host for my online business. I am based in Australia so it is nice to know their experts are available 24/7. Midphase' new hosting plans are unbeatable, by the way.
Adam Fanello
GBHosting plan switch wasn't completed… Hosting plan switch wasn't completed properly, resulting in all my web sites going away. Contacting chat support, took 1 1/2 hours to get a response. Once support started responding though, the problems were quickly addressed and I'm entirely satisfied. Knocked off a star for the company, not the final support tech, for the earlier trouble.