I ordered on April 13 I ordered on April 13, and am just now getting the items on April 27th. Their email updated blamed “too many ordered” then their customer service put the entire blame on the shipping vendors. Companies get to choose what shipping vendors they use, so you might want to look inward on that and not try to throw a third party under the bus. Also they didn’t offer anything but a weak apology to make things right. Why not send the email with a 10% off discount? Instead they said sorry and refused to do anything except for constantly shift blame even when I shared screenshots that contradicted what was being said.

A beautiful gem! I stumbled upon the dua brand about a year ago and have not looked back. I now own 150 bottles- approximately. I have been pleased with their longevity and projection. The scents last so long- most times better than the originals. I LOVE the hybrids so much. It’s cool to see two or more fragrances blended together to make something super unique. Their customer service is excellent and have responded within 24 hours anytime I needed to reach out. I also love that the owner is incredibly active with his customers.

Love Dua! Considering that I only became a customer in 2023, I have amassed quite a collection of fragrances, both dupes and originals, from them. In the rare case that I need help from customer service, they always go above and beyond to make sure I am satisfied. High quality fragrances! The owner is very passionate about his craft and his company, and he regularly interacts with customers in the Dua Facebook groups. I am beyond happy...I am a bit obsessed!

The house of Dua Brand is the crème de la crème I’ve purchased more than 100 fragrances from The Dua Brand. I have not had buyer’s remorse over any of them. Shipping is always FREE! I don’t know of a single fragrance house that offers free, or even reduced shipping. The house of Dua uses the finest ingredients in each and every perfume. In my opinion, the house of Dua Brand is the crème de la crème!

Amazing I discovered Dua a few years ago, and it's been a match made in heaven. Fragrances that last, and are the exact version of the originals at a much more affordable price, what else could you ask for!