Gratified customer I have sent in thousands of photos to be scanned. With only one exception they have always arrived and been processed quickly. The one time I had an issue, the same shipping label had been put on two different orders. However, Scancafe worked tirelessly to help me locate the package, which eventually found its way to its final destination. Always keep your shipping receipt.

Several media transformed to digital Several media were transferred to digital formats, including some very old, 1940s era negatives. They came out profound. Slides, pictures, negatives, and some old VHS were all done as proposed and priced. Great communications and timely completion.

Great customer service One of my return shipments was lost in transit. Michael Tetmeyer in customer service stayed on top of it and kept me updated on the claim. He has also responded quickly to questions about my other orders. When UPS was unable to find the missing package, he was able to have the USB drive with the missing files recreated, thus rescuing my family memories. I've been using ScanCafe for years and never had a problem but it's good to know, if I do, there's great support the help me.

Highly recommend - have used for over a decade I've been using ScanCafe for over a decade - I've done probably a dozen or so projects with them so far. Every single time they have exceeded my expectations. The scans are well done, the shipping is timely, etc. Most importantly, for someone who is very fastidious about something like family memories, they are very communicative and responsive throughout the process.

This is an awesome company This is an awesome company. I haven't found any other company that will let you review before receiving your photography back. I purchased an "A La Carte" order and the features are great, and you have more influence over how you get your finished scans back. I also selected a few for restorations. Can't wait to receive my digital files for restored images! It brought back life to the photo.