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Trustify360 - Default Title

DecantX

Miami, United States

http://decantx.com

Visit this site

4.45

Based on 20 Reviews

70.00%

20.00%

0.00%

5.00%

About DecantX

DecantX is a Fragrance Sampling Service that is based out of Miami, Florida in the U.S.A. Here at Decantx we guarantee all fragrances to be 100% genuine and authentic hand decanted scents from the world’s top niche & designer fragrance houses. We offer hundreds of different perfumes & colognes to choose from for you to begin your fragrance journey in beautifully packaged atomizers with a variety of sizing options, bottle types and colors for you to smell good and feel great! Our wonderful customer base is our main priority. Certifying and providing a positive purchasing experience with a competitively priced service is always our mission! We ensure quick and efficient shipping worldwide with free shipping within the U.S. Decantx rebottles authentic fragrances from the original bottle into our sample bottles and atomizers. Decantx is an independent entity and is not affiliated, connected to, or associated with the manufacturer or designer of the fragrances we sell. DecantX has a dedicated team of professional and helpful customer services reps who are always available and ready to assist any anytime you have questions or concerns. Please reach out to us for any questions, concerns, or feedback - We'd love to hear from you!

Contact Info

http://decantx.com
Miami, United States
sales@decantx.com

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I am a committed customer BUT there are… I am a committed customer BUT there are three things that need to be improved. 1 – website. It's a pain. For example, the search. When you select two brands, it displays "There are no products matching the selection." Second, the shopping cart and promo codes. If you select a product that is 35% off and a product that you have a 20% promo code for, you end up with the same 20% discount to all the items in your cart. 2 - customer service. I have written about these problems twice. I was answered 1 time, saying that I mixed up the discount. There was a silence on my reply message. 3 - labels for 2-3 ml. Huge inconvenient label that makes you can't see the balance. It leaves a stickiness when removed

Suspicious actions taken by Decantx.com I ordered some samplers and i was sending emails to get a shipping order number. After almost two weeks , i got an email stating myborder had been canceled. I hope it is not a way to get credit card information, very suspicious. Very unprofessional customer service.

"Well Done" I had a excellent experience with DecantX. I ordered six fragrances and only received five out of the six. As I was preparing my email to send to DecantX regarding the one missing fragrance and sending the email. I received an email from them identifying the discrepancy and the missing one fragrance was in the mail the same day. Thank you DecantX for due diligence.

DecantX is the best decanting and… DecantX is the best decanting and samples site I have come across. They have super fast shipping and I have never had any question whatsoever about the legitimacy of their decants. On top of that I think they have the best twist sprayers. Some sites use obviously cheapo sprayers and it ruins the experience for me

Best website to buy samples Fast delivery, cheap, authentic fragrances. Great support. Didn't receive 1 fragrance. They refunded me it and after 2 weeks sent it for free as a present. Great service, great people.

DecantX

http://decantx.com

About DecantX

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Nestor Valencia

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