Love it Love it. Amazing support and design

NIGHTMARE It is a NIGHTMARE dealing with design n rank. They are unresponsive, have fraudulent charges and are not professional. We entered into an SEO services trial period (paid) back in 2019 for 5 months. Part of the agreement was to update us monthly. They did that for the first month, after that... nothing. Apparently the rep we were dealing with left the company and we fell through the cracks. Fast forward 5 months to after the contract was supposed to be over, and we start getting charges on our credit card from them. We try calling them and emailing them and we get no reply. Finally after 4 further months of charges we finally reach them, and they put a pause on the charges and promise to look into this. We trusted them and it backfired on us... From then on we were ghosted like we had the plague. Nobody from Design N Rank would answer our emails, when we would call them 80% of the time their phone was disconnected and when we would reach them they would forward the call to a rep that was never in the office and who never returned our calls. From mid May to mid July this continued, until we finally got fed up and started calling them pretty much every day. Finally we got to speak to our rep and what happened was the worst case of customer service and deceit ever. They claimed that by paying the invoice for the trial period we automatically signed up for month to month billing after the contract period and it was in the terms and conditions... WHICH WE NEVER RECEIVED! We checked our inboxes and we 100% didn't get anything of that sort. Even if they did send it, for a contract to be finalized don't you need 2 signatures?! Lies, deceit and to be frank, FRAUD. Finally after over an hour of pleading with them we got a partial refund. Unfortunately they obviously have not learned that their way of doing business is highly unethical and wrong, because we weren't even asking for a refund on the whole amount, just the 4 months after the contract ended. TLDR; Do not deal with this company they have hidden terms and contracts that are impossible for you to know about, and after you ask them to refund illegitimate charges they dodge you and waste your time and never refund the full amount.

Excellent experience working with Design n Rank Terrific experience working with Steve and his team from Design n Rank. Right from day one they were instrumental in providing expert guidance as we forged through process of a website redesign. The end product turned out to be a very professional updated design that is sure to provide future customers with the information necessary to make a more educated decision on what water purification to use for their home. We are now looking forward to having Design n Rank optimize our exposure on the internet. Thanks Steve and associates for your professional services!

I have been wdesighnnrank steve dubeeith designing rank for… I have been with designing rank for well over a year they have handled many aspects of my website and until I find Steve Dube I had a difficult time getting everything organized he was sterile always available it is with great regret that I am leaving to be with someone local I highly recommend design and rank is Steve Dube they've been honest and fair with me throughout my whole experience if you're looking to get a website built have somebody run your SEO and handle your website marketing plan in addition run your servers I highly recommend Steve to be at designing add design and Rrank thank you steve all the best

Special thanks to my rep Special thanks to my rep. Steve D. who is a brilliant attentive team player! I can always count on him within minutes of my email being sent!!! Kudos Steve!