Superlative all around! The customer service from Wig Studio 1 is incomparable. When part of my order was unavailable due to a website error, they contacted me promptly, refunded the price of that item, and even gave me a $10 credit by way of apology. I couldn't be happier.

New hair! Great service! I love the fit and look of my new Simmer Elite! I’m still getting used to wearing more hair than I’ve ever had. I originally ordered it in Shaded Sand, but that color wasn’t available. I was emailed right away that there were some other color options in Simmer Elite, so I chose Iced Latte Macchiato, and I couldn’t believe how quickly the wig arrived at my door! It was only about 10 days! I appreciate Wig Studio 1’s responsiveness and great service! When I’m ready to try another wig, I will definitely use Wig Studio!

The color of the wig doesnt match the pictures The color of the wig is totally different then the picture. Its more ash blonde then anything. I was wanting a honey, buttery blonde. The wig is way to thick on top it looks ridiculous. The part on the left is annoying as the long bangs are CONSTANTLY in your eyes and face. It looks ridiculous! I haven’t even took the tag off of the wig because I want a refund! How do i go about getting my money refunded?

Nice Wig/Terrible tracking on shipment. The wig is wonderful, but the shipping tracking site “Route” was difficult to navigate and somehow my shipment info was switched with someone else’s order that was going to Pennsylvania. I panicked thinking my wig was shipped to somewhere in Pennsylvania, but was actually still on its way. Thankfully I got my wig and I am really happy with it.

Fast shipping even though wig was on… Fast shipping even though wig was on back order. Nice customer service. The only complaint is the wig has a very white lace front which does not match my cool/neutral skin tone. It almost looks bleached it’s so white. I also have RELAX in metallic blonde rooted and the lace front color is a normal color.