Well it wasn't the control board (Rats!) While my drive failure wasn't the board, my most critical data was recovered for an acceptable cost from a totally dead hard drive. Service is fast and there is constant communication on process status. Very straightforward and easy process. Hope I never need this service again, but would certainly go to Outsource first if I did!

Failed to provide emergency recovery services We had a client who paid us to send her drive off for emergency recovery. It took over two weeks to get a partial recovery of the data because of the request for emergency recovery that was paid for, did not get communicated to their lab. They did refund the emergency recovery fee, but that didn't help our client, who needed the recovered data sooner. Really made us look bad.

I am very pleased with the service and… I am very pleased with the service and communication I received from the Outsource Data Recovery team. They were always available to answer questions and kept me in the loop throughout the entire process. The bottom line is that they saved all my photos, so in my case, it was worth every penny. Hopefully I won't need their services again, but if I do, I wouldn't hesitate to use them again!

George is an absolute godsend George is an absolute godsend! I was having a meltdown when my computer crashed and I had already (unsuccessfully) taken it to another tech person. He was kind, professional, understanding, & reassuring. Miraculously, George recovered everything!!! I don't know what I would have done without him. It was suggested that I contact one of the mainstream data recovery companies & I'm so grateful I chose a caring company instead, like Salvage-data .Their prices are extremely fair and it seemed that they truly cared about me as a customer. They have my highest recommendation!

The process was so simple and I was… The process was so simple and I was always informed of what process we were in and then going to.