Great Support The support staff at Performive have been very helpful. Every time I run into an issue they respond quickly and effectively.

Long time and satisfied customer of Performive I have been a customer of Performive for many years and the Support Team there is excellent and has always been there for me with kind and fast assistance and great solutions. I am very grateful to Performive and I always trust that I am in good hands if I ever encounter a technical issue that I can't solve.

Watch you contracts We inherited a hosting agreement for a company that performive acquired. The contract had auto renewal for a full 3 year period on a purchased hardware hosting agreement. This is hardware now 5 years old but they would not entertain any settlement on the agreement for hardware that is no longer being used. There was no notification that the term of the agreement was expiring, no willingness to work on an amicable solution. I cannot recommend this company when there are so many better options. We will pay until the second term expires and can’t wait to stop wasting money. Update Feb 16. No further contact despite message below. Account managers are fairly non existent. This was the case with TSS as well and worsened with Performive

Performive is great to work with. Performive is great to work with. We have had a server with them for many years with no problems. When we need help with something they respond quickly and are able to fix the issue quickly. our other server was with another company that gave us 10 days notice they were shutting down and going out of business. We contacted Performive to set up a second server in a location across the country from the existing one. They took care of everything and had it set up and moved well before the deadline. Their support staff is amazing. They guided us through a few modifications we needed to make in order to get everything set up so it all works properly. Very happy with the service.

Excellent support and service Excellent support and service. Been using them for close to a decade now and have laughed whenever someone suggests moving providers. I've gotten FAR better service and saved a significant amount from a custom developed implementation vs using something like AWS.