DON'T BUY FROM THIS COMPANY!!!! DO NOT, I repeat, DO NOT BUY FROM THIS COMPANY!!!!! Their products are crap. I have sent numerous emails to them and completed the contact form on their website regarding a refund. I Have had no response in over two weeks. I am seeking a refund but after reading others' reviews I cannot count on one. However, I disputed this through my bank who is investigating this.

The PrimeLash Growth Serum has been The PrimeLash Growth Serum has been amazing for me as it has helped hyrdrate my lashes and helped them grow further. I can go on and on about Prime Prometics products because aside from PrimeLash, I've also started using the Eyeliner and the Brow product and they've been amazing to make me look and feel good.

I would like to give more stars but… I would like to give more stars but ........ Was excited to find these products and try them based on several reviews but am not going to be able to. I have the alpha-gal allergy and cannot get a good, clear, answer from the company. Their email folks say they are vegan but I can't find anywhere on their website that ACTUALLY states this. Also when someone specifically emails with direct questions on allergies simply saying yes we are please see our product pages is not good customer service. And those pages are not clear. Sadly won't be trying.

Order placed November 24 Order placed November 24, 2023 but never arrived. Weeks went by and I emailed several times to Prime Prometics telling them I had not received my order and it must be lost. Finally in January they told me they would reorder my products. I was frustrated having to wait so long to receive my order. The second order came promptly.

Disappointed… Whilst I really like their products the delivery time is long and then not all items received. This is very disappointing as you look forward to using something and then it’s doesn’t arrive but states on the website that it has been delivered.