I participated in the Secret Santa… I participated in the Secret Santa exchange this year (2023) as the Reddit one was discontinued and I truly loved it. And really enjoy online Secret Santa exchanges in general. I was somewhat skeptical as I had never heard of this company but, it was advertised by Linus from LTT and I genuinely trust his recommendations. I had a very nice very smooth experience. Everything happened as expected, and I am looking forward to participating again next year. I did not have any issues, and do believe so far that Throne is a reputable company.

Highly recommended! I’ve been a part of the Halloween 2023 exchange, as well as, Secret Santa 2023 exchange. Had a blast with both and signed up for Easter 2024 exchange. People complaining that the gift didn’t arrive in a timely manner are not wrong, but I also think giving 1 star for something beyond Throne Exchanges control is just ridiculous. Both times I was matched partner did fantastic in gift choice! Again, you can’t knock Throne exchange for you not liking the gift(s) chosen for you. The one complaint I have, I would like it to be better connected to your Throne (if you have one) and that wishlist. But honestly, I love the exchanges! They are a blast to open on stream with my community.

Some issues this time Had quite a bit of issues with the Throne Exchange this time around. The website was fully sluggish, and flat-out did not want to load much on Opera GX. I notice this with Throne itself as well, as if the browser just does not recognize well the extension or domain. When I tried to buy my gift, I couldn’t search for some time. And when I searched, I couldn’t add anything to the cart. My partner couldn’t, either. We waited a day and found the issue was fixed, but it was confusing and frustrating for us to try for the hour or so that we kept going at it. Overall, I’ve really enjoyed Throne as a platform, and the Throne Exchanges. I just hope there aren’t as much technical problems next time.

So Confusing This whole process was a bit confusing. I feel like signing up was really easy. I was really excited to start out. And the more I learned about the process the more of bad taste I got. The deposit wasn't a big deal for me at all. I thought it was a great idea to ensure that everybody would have a gift by the end of everything. Learning that I had to pick from y'all's shop was disheartening. But I also get it for privacy reasons. Then finding out that "matching day" wasn't actually the day. it was more "Bank transactions clearing day" where you guys would verify my funds and we would get our matches the next day. Do this the week before or something? Then the way that you let us know that our transactions for our bought gift, for our giftee, and that our gifter had completed on their end is very very confusing! On the website it should be clear that both things have happened not an email telling me that both things have happened. I don't want to have to reveal my gift to show that my gifter got me a present. Also it isn't clear at all when you get your giftee a present that it worked. I think that needs to be fixed big time. We do not need tracking information at all we just need something on the website or in the app that says you bought this, you are sending this gift that's all we need to know. Then giftee marks as received. Boom. Done. But it needs to be clear.

Can be confusing, but elsewise a fun experience. I have so far been a part of 2 exchanges. The Black Friday exchange and the Secret Santa exchange. The first one I was a part of, I will admit, was a little confusing. I was expecting that I could just easily buy a gift that is shown on someone's wishlist, but no, nearly all of them had the "not available in your country" message, which makes it more difficult to purchase a gift for your match as you have less options/don't know what they could like (if they haven't written anything on their profile). Something that the Throne team could perhaps fix for future exchanges. Either allow international shipping, or don't allow the person to add the item on their wishlist to begin with. This next thing happened after buying a gift for my match- I ended up finding a "paste Amazon link" button way at the bottom of the store. Personally, I don't think it is a good place to put that, as a lot of people can miss it quite easily if they don't scroll down. This kind of button feels like it should be at the top next to the "store" tab for easy access. One last, very small complaint in regard to ordering/shipping. The gifts seem to take a long time to get sent out after the item has been ordered. (I had to wait a few days at most until I received tracking information for my first gift, which has arrived by this point. Still have yet to get one for my Secret Santa gift). I do not know why that tends to be the case. Aside from those complaints, after learning how Throne exchange worked, the process became a smoother experience. The first person I was matched with was great, and as for the Secret Santa, I was rematched with someone else after my original match didn't get me a gift. The giftees themselves seem to be very generous people on Throne, which surprised me.