Cancelation nightmare Started on Kayak ended up on the super website based on the price. Booking with them is quite easy, however when it’s time to cancel a booking the run around starts. I needed to cancel a booking and while the hotel is confirming that they have a 24hr cancelation policy Super.com will not honor it. They require a HANDWRITTEN letter from the hotel on letterhead in order to provide a refund. Even the hotel themselves confirm they’ve NEVER had to do this before. The live chat agents and their responses might as well be bots so don’t expect much help there. The fact that the hotel is willing to provide a refund and cancellation without issue and Super.com won’t go through with it is horrendous. Don’t EVER use this website to book for travel.

It was ok It was ok. I appreciate they didn't use the usual trick, that other travel webpages use, where they change a detail of the traveler's data, they force them to go back and when they fill correctly their data, they say that the offer has expired and you have to pay much more!

Nice hotel Nice hotel clean, helpful, houskeeping , location , every thing was amazing. Super give me best price thanks

I had a great experience with Super There was no hassle booking with Super, I got a great deal on a hotel in NYC. I had never used super.com before and was slightly worried about the booking process but they provided us with helpful notifications and in the end we were extremely happy with the hotel we booked. I totally recommend booking with them!

First time I use your service and all… First time I use your service and all was perfect(communication, booking and price,...). I'll use your app for my next vacations.