MPM
GBGreat site with great prices Great site with great prices, at first I was skeptical to book my hotel with Super.com but I took the risk and couldn’t be happier I saved money on my hotel. I will definitely book with this company again.
Petros G
GRIt was ok It was ok. I appreciate they didn't use the usual trick, that other travel webpages use, where they change a detail of the traveler's data, they force them to go back and when they fill correctly their data, they say that the offer has expired and you have to pay much more!
K P
GBI paid $41.99 hotel cancellation… I paid $41.99 hotel cancellation guarantee fee, contacted hotel 24 hours in advance and cancelled on their website then was told I had to provide proof of my emergency (had to cancel reservation because mom was hospitalized). My mother's doctor said it wasn't his responsibility to provide me with proof I was at my mother's bedside. SUPER.COM took the $41.99 cancellation guarantee fee but still charged me the balance for two days stay at the hotel. PAYPAL will not intervene, too complicated for the minds at Synchrony Bank I suppose. Based on paying a fee then charged for a service I never received, I personally recommend never using SUPER.COM. I'm cancelling my PAYPAL Credit account as well.
Amanda Beard
GBI have booked a room for 1 NIGHT and… I have booked a room for 1 NIGHT and was up charged for a free continental breakfast. Apon arriving, the hotel said I WOULD NOT BE RECEIVING MY FREE BREAKFAST AND I NEEDED TO TAKE THIS UP WITH SUPER. I called super up and they didn't bother offering any refund of my money despite the UP CHARGE and told me they would escalate the situation and to wait on updates! It's is now 1 in the morning and I ask for a update and these people have still not resolved this situation. When I asked to be passed through to a manger the employee of super DENIED MY REQUEST! THIS IS THE WORSE CUSTOMER SERVICE I HAVE EVER HAD. DO NOT, AND I REPEAT DO NOT BOOK WITH SUPER.COM OH AND I MIGHT ADD, I HAVE SCREENSHOTS OF ALL THE COVERSATIONS BETWEEN YESTERDAY AT CHECK IN UNTIL 1 IN THE MORNING..3:48 IN THE MORNING THEY DECIDED TO GET A MANAGER INVOLVED!
Kali
GBThey offered me a great price at the Hilton They offered me a great price at the Hilton in Suffolk VA. Gave me the best price out of all the 3rd party reservations. Super.com will be the first one I go to next time I need a reservation. My son had a welcome home party from Bahrain. Without the great price offer from super.com I wouldn't have been able to afford a hotel...$107 per nite