Paul Ekins
GBShocking Customer Service & Business Practices Paid for their software "Airy" and received no activation code, no license key. When I requested them I had 2 support tickets in asking why I had not been supplied with these as I had a useless piece of software I could not use. They have ignored me to date. I then opened a payal dispute with Cleverbridge who were the people who took my money and issued me with an invoice for the services I still dont have, and they tried to brush me off saying they do not supply refunds, Eltima does. Why did you take my money and issue me with an invoice then ?? Shockingly bad non existent customer service. Now I have no choice but to wait for the paypal dispute to run its course and get my money back through them. Disgusting.
Rachid
MASerial Port monitor is one of the best I've been searching for a software to monitor serial ports and to troubleshoot them. I found many tools for that but eltima's one has it all: You can monitor everything that passes through serial ports even if they are already opened by another application or process. And that's really useful if you don't know anything about a new device. You can retrieve ports setting (BaudRate, Databits, parity,...) and also have logs of what transits between devices in different formats That can save you valuable time and efforts. Also you can check if connectors are correctly wired (DTR-DSR), (RTS-CTS), DCD. Sometimes serial malfunctioning comes from connectors not correctly wired or a detached pin This software is really versatile and robust. I highly recommend it.