Joanne was really helpful Joanne was really helpful. Shipping was quick. Just what we needed to replace a damaged charger/inverter.

Very happy with the short amount of… Very happy with the short amount of time it took to get my items. Already have been using other items from you guy for over a year and everything works great, that why I went with you again.

I will just state facts and you can… I will just state facts and you can make your decision. I ordered 21 solar panels and the sales person talked me into ordering 23 just in case something happened in shipping. I was informed if one or 2 got damaged they would refund the cost of the damaged panels but I would have enough to complete the installation. When they arrived there was no visible damage to the shipment. When we opened the pallet to to install we found the bottom 2 panels had been broken. We didn't know it until we removed the top 21 panels. I sent a email requesting a refund for the broken panels and pictures showing the broken panels and how the pallet they made some slats were nailed with 4 nails each and some with only 2 or 3 nails and these had popped up under the pallet and broken the panels. I was informed to send them the shipping receipt market damaged but as when it arrived there was no visible damage I didn't have one. The damage was under the pallet and not visible until you fully unstacked the whole pallet. I was then informed that I was supposed to unstack the whole pallet with the truck driver sitting there for damaged to be covered. The panels are 4 foot by 8 foot and 70 lbs each 1600 lbs of panels. 1 person can't physically move them with out breaking them. Then I was told I should have planned ahead to have help . But truck came 3 days early. The bill of lading did not state these were solar panels, the shipping pallet and cardboard covering said nothing about solar panels or fragile or glass. The pallet came apart from the underside I am guessing either when shipper loaded them or trucking company moved them. Maybe just a coincidence but have me order and pay for 2 extra and not 1 or 3 but just 2 are broken. I think I was intentionally beaten out of 900.00 Be careful with these people In reply to inv supply. No freight company will allow you to open a shipment prior to signing for it. Including the company that delivered this shipment, I called and asked this morning. Per shipping company, customer may inspect shipment for visible damage and note or refuse shipment. If damage is found after opening customer must contact shipper. The record for my pro number for my shipment there is no identification of special instructions, special handling, etc. Again from their reply " we new we have terms you can not comply with so you accept all responsibility for our incompetence in being able to package and ship damage free." Per sales person " I have had hundreds of claims for damaged shipments " I think their reply says it all. Read their policy then check with freight companies. Your on your own!! Be very very careful.

I ordered an Inverter MagnShine for my… I ordered an Inverter MagnShine for my RV, the first of January as with everything this year, it was a waiting game. 4 months later, I had the inverter with the profession help and service I was given by Inverter Supply. The Inverter came the shipping box from the factory was perfect, no signs of any damage. My RV repairman open the box and the Inverter had been damaged at the factory and packaged and shipped damaged. I contacted Inverter Supply in a few days I had a return label and contact person. After they received the Inverter last week, I was notified my charge card was being credited the amount. This company "Inverter Supply" goes above and beyond to help people. I obtained another Inverter for my RV. I highly recommend Inverter Supply! They are Honest, Helpful and Profession People. In no way was my problem because of the people at Inverter Supply, but the factory, but these people made it right. Great Job! I will use then again.

Inverter Supply! Simply The Best! Very hard to find item was delivered to me by Inverter Supply quickly with no issues whatsoever thanks to Scott. This is one of the best companies to deal with. Don't hesitate, Just Do It! Thank You!