Absolutely awful experience during a SV outage Customer service is non existent when they have a major failure. The entire spectrum of SkuVault employees from the first line contact, your sales rep, client support and lead support analyst will bail on you when you need them the most. They will take weekends and holidays off, without any care for their system not communicating properly with marketplaces. It is a helpless feeling that will keep you awake at night and give you worries for weeks while they don't communicate with you, dodge you phone calls and emails.

Great software and great customer… Great software and great customer service

Great web-based warehouse management SkuVault has been top of the stack for years (and rightly so) for their web-based warehouse management software. If you are struggling with pick lists, bar-code scanning solutions or intelligent reporting decisions then these are your guys.

Unless you are in the US avoid this… Unless you are in the US avoid this software totally. Utter bag if rubbish and customer service is non existent. We have open ticket which relates the full sync of products not working. It's 12 weeks old now. Can't stop paying or they'll switch it off. Crooks.

A great solution for a lower cost WMS software! Some rough reviews on here for SKUVault.... I've been very happy with my experience overall. We had 1 failed WMS implementation with another WMS provider, but things were MUCH better and easier getting SKUVault setup. Quick and easy. We are a 3PL with 60 clients - mainly FBA and Shopify. We utilize SKUVault for WMS, Shipstation for fulfillment, and Quickbooks Online for invoicing. I do with there was a billing module, but you can download many reports to excel and build your own pivot tables to simplify invoicing. We've used SKUVault for over 1-1.5 years with very little issues. Lots of integrations and unique situations from clients and it's handled it all. A great solution for a lower cost WMS software. We pay approximately $700 per month currently with 2 users.