Helen
AUthe Veil Sunset foundation I use the Veil Sunset foundation and usually purchase from an online store in the UK (I live in Australia). I absolutely love this foundation. Unfortunately it was unavailable from my usual store, so I searched the company. I placed an order then was advised issue with international shipping. They promptly refunded me. A few weeks later my original order arrived at no cost. I was so surprised! I sent a heartfelt thank you to the Veil team. Can’t get better service than that! I think I might keep ordering directly now. Many thanks team.
Eva Schmidt
DKFraud Company? Fraud Company?? As another danish customer, who has given a bad trust pilot rating - I will do the same. I live in DK - and have not received my package. I got an email saying that the package had been delivered somewhere in USA... I have written to Veil Cosmetic twice, on different email adresses, but get no answer/bounce back - saying that email do not exist. I have written on their Facebook messenger and got an (auto)response: sorry for the delay - and that they will forward my complaint to customer service. At this point I am very sceptical and I have claimed my money back now! Waste of time. Do not buy here.
Mrs Clooney
GBTerrible customer service. Poor product. Terrible customer service on trying to return a product. Product itself is very drying and cakey. Not a natural look at all. Would not recommend company or product.
Jasmin Jani
GB5 stars without a doubt! Veil Cosmetics has truly exceeded my expectations, earning every bit of its 5-star rating. From the weightless yet flawless coverage of their foundations to the beautifully pigmented lip and cheek products, each item reflects the brand's commitment to excellence. The attention to detail in formulation and presentation is evident, and the result is a radiant and natural finish that lasts all day. The ordering process was very simple and the dispatch and shipping were incredibly prompt. I highly recommend them to anyone looking for high quality products with fast and secure delivery.
oline
DKNever received my product and no message from the company I have purchased a foundation due to really nice reviews. I guess it is a nice product, but I have just never received it, nor have I received any replies to my questions from the company in regards to when I will receive my order. Due to the tracking no. the package is still in transit after more than 2 months. It is okay to have issues with custom, but if this is the case, then I would rather have the company saying that they can’t sell to these specific countries – in this case Denmark. Now I just want to get my money back – but what is the chance of that, when the company simply don’t reply to my emails? I would really not recommend buying from them.