Not to bad. Dealt with some fool named George Pavel, Other than him being a bit slow and clearly consuming booger sugar on the other end of the phone, The price was only 800$ and only took about 2 weeks from start to finish including shipping times.

Don’t recover all data Sent in a hard drive to be recovered, first they told me it was 100% recoverable, when I got data back more than 2/3 was missing from what I sent in. When I contacted them they said they recovered all that was possible. All data was videos. When I went to play videos most of them were corrupted. In essence, them saying my drive was 100% recoverable and having to pay full price before they start recovering with no refund possible, I actually received less than 10% of my data as usable.

Ridiculous pricing. Chose this company out of desperation because it was the first one to show up online. Someone close to me passed and I wanted pictures and videos from an old hard drive. The hard drive was in pretty decent condition. The only problem was I dropped it a few times so it was clicking and was not connecting to my laptop. After I sent in the hard drive, I then decided to go back and look into this company and realize that I made a mistake so as I was awaiting their call I was expecting to hear a ridiculous price after reading reviews. This company lost their mind, quoted me $2200 for a few pictures and videos. Yea no thank you.

Weirdest bait and switch company Weirdest bait and switch company. Really shifty and shades. Gave them my thumbdrive back in 2018. Originally they said a few weeks . Then 1 month. Then a year. Now 6 years later. All the while ignoring messages I send. Trying to call and talk to someone just to be given the runaround. And then they never send updates or anything. I guess my sentimental and volunteer files are forever lost. Should have gone with someone different. I will now take the regret of trusting them to my grave

This company is a bait-and-switch… This company is a bait-and-switch operation. They lure you in with a reasonable (what I would pay what I know would be fair..I work in tech. but don't have the equipment to have done this myself). It took weeks to connect; they will not communicate a quote via email. RED FLAG. Stay away from this firm. The 1 star is because they did agree to diagnose the dead machine. The down side...bait and switch, meaning a post diagnostic quote WAY higher than the range they initially presented. If I determine I have no recourse on material left on desktop (unfortunately not moved into cloud before the machine died), I'll DIY.