Jada
GBIf I could give zero stars I would If I could give zero stars I would, we have been waiting over a year now for our refund. Christy parker and her group have been waiting patiently for it. We would like to make our video. Enough is enough already. Please everyone don't waste your time and money on this company.
ETheDabMan
GBA+ Animation I was very cautious on where to choose my business animation from. I found videoprofs and decided to give them a shot. I can say in full, I am very happy with my experience with them. The lady working on my project was very nice, helpful and informative. Keeping the communication going throughout was very easy. I can say I will definitely be back for future projects. Highly recommended.
Christy
GBWELL ITS 2023 PEOPLE AND VIDEO PROFS… WELL ITS 2023 PEOPLE AND VIDEO PROFS 2D ANIMATION STILL HAVE MY $5440.00 I JUST WANT TO SAY PLEASE!!!! KEEP YOUR MONEY DO NOT GIVE THEM I CENTS OF YOUR MONEY.
Chenelle Fairhurst-Parker
GBAnother unhappy customer of the company… Another unhappy customer of the company Video Profs 2D Animation company. I am very unsatisfied with the lack of response and truth and reliability that we as a ministry Nothing But The Truth have received even until today. We as a youth ministry have worked together for years singing as a choir under our wonderful pastor Christy Parker. The song "Just Praise Him" is near and dear to all of our hearts and we have been looking forward to this beautifully animated video to bring the message and story to life. Unfortunately we have waited for over 9 months to see this vision come to life yet our pastor in patience has suffered after having faith that it would come to fruition and after all of our contributions and her own significant monetary contribution has nothing to show for it. Please do not trust this company for their word is not true, even after being told that she will be refunded we have been told falsely that it has been sent. You as a company should be extremely disappointed in the poor customer service and lack of genuineness that you provide to your paying customers and stick to your word and repay our pastor what she deserves period.
Corbin Clay
GBTerrible Experience First impression was great: nice website, appear to produce quality work, knowledgeable staff. Unfortunately, once we paid, radio silence from our project manager. We had to send constant requests for updates, milestones, etc, none of which were directly addressed. Things got even worse once the creative process began and we ultimately cancelled our order. It took three days for them to commit to a refund, and now two weeks later, we’re still waiting. Terrible experience and terrible company. It seems they’re only interested in closing the sale, not taking care of the customer. We now feel ignored and taken advantage of. Perhaps this review will get their attention.