Sophos Home Premium is cheap, but you get what you pay for They sell old school AV. May be effective, but is really slow and cumbersome to manage. Lots of bugs, inconsistent GUI, and incompatibilities. The customer support is pretty bad, with a pretty lousy attitude. No customer forums or community (afaik), so solving issues is really hard. But I think the product does its job, so 1 extra star.

snail speed my job uses sophos for my remote security, absolutely atrocious. itll slow down your computer so much, not to mention the amount of apps it opens every day and keeps running in the background, i have 8 sophos apps running taking up 90% of my memory according to task manager. i really hate this software a lot lol

Sophos is great if you have advanced… Sophos is great if you have advanced knowledge or if you work with a great Sophos Partner. Most of the bad experiences that I have experienced are with improper setups which isnt usually the customers fault rather the Sophos Partner that gives them poor instructions. I'm glad Sophos is providing more customers with health checks so that they can understand the issues that they are experiencing.

From Well Respected Leader to another corporate pusher (seller) Their home offering was good, but the recent changes have made it into golden wrapped crap. Official updates for Java development (oracle), The Document foundations Libreoffice.org, Apache foundations apps and much more OFFICIAL app installers and updates are blocked by thier AI, and Exploit mitigation, the program is so highly sensitive that its changed my mind from renewing and submitting samples to literally wanting to uninstall it as soon as my paid period is up. An AV should not INTERFERE with Daily operations!, an AV should have some LOCALIZED control in its agent not having to continuously connect to the cloud to apply a rule, why not make the agent sync with the cloud? Why is support not usefull but a bunch of wasted time? why can't i control my account not to auto-renew? without having to go to third-party billing partners? why has sophos went with the american (greed) profits model and quality has gone to the dogs? what happened to the Brits model of providing a decent offering?

Going in the right direction Going in the right direction, new features are coming every day. Keep up the work!