Impeccable customer service The courier had lost my parcel and I was sent a replacement immediately after I had raised this issue with Maëlys. Impeccable customer service. Extremely friendly and helpful. A week later a neighbour had brought my lost parcel, which was delivered to the wrong address, and Maëlys said I can keep both. So generous. As to the products, I just started using the thigh firming cream and b-tight a bit over a week, but can already see a slight improvement. Excited to see how it will improve over the next few weeks.

Great I have purchased products from Maely's many times over the years. I have never reached out to customer service so i can't comment on their communication, but I have had good experiences using their products. Some i have found to be not very effective, but a few I absolutely love and continue to repurchase (the cellulite cream, the neck cream and the body serum). Their point system is good but i believe they do expire after a time. They have frequent offers and discounts throughout the year.

The whole experience was so luxurious The whole experience was so luxurious. I loved the feel of the website. I felt like I was shopping at a quality space with quality products. The descriptions of the products made me was to put everything in my cart!! Choosing just a few things was a challenge, but ultimately I’m very happy with what I got. The experience of using the products is just as luxurious as the shopping experience. I feel like a goddess every time I slather on my shower oil and body cremes!

The worst costumer services I ever deal… The worst costumer services I ever deal with.it took a full week to get my return going. Never again.

What’s not to love? I discovered Maelys recently at a retail store and immediately became obsessed with all their products! They smell great and feel amazing on! Even better, the products are doing what they say they will! I found that I could go direct and earn points and discounts on the products I so cannot live without! They have fantastic customer service, ship quickly, and the packaging is cute and fun. There is no turning back now, they’re stuck with me!