Deleted my account unfairly They suddenly deleted my account and I had coupons and points on there. It's not fair. Their driver didn't arrive because of some emergency and I ended up not receiving the order after waiting the entire day. They never communicated this to me. Now they are saying I got too many refunds, but every case is different and they have it on record that their driver caused the problem. I was a gold member and supported them through covid. I'm sad they're throwing away their customer like this.

Great product selection & responsive… Great product selection & responsive customer service! I'm baffled by the 1-star reviews because I had a great experience on the site. Really extensive selection of groceries and snacks. When I had an issue with the quality of an item, they promptly refunded the charge. Highly recommend this site!

Delivery ETA is so off!! Delivery ETA is so off. I hate waiting until 8pm to receive my food. Initial ETA is set between 11-2 pm and it just keeps increasing as the day passes.

The worst customer service The worst customer service. They sent the wrong order to the wrong address, and would not make it right. This was the second time ordering from them, and honestly, the first time was OK with everything. But the second time was a disaster. If they had corrected their error, I would have continued to shove with them, and would buy a LOT. They lost a customer. I can buy all the stuff I get from them anywhere else. It’s not like they have things that are not available in other stores.

Food quality is good Food quality is good, packaging is good, customer service is okay. But waiting time is all day, they keep putting off the delivery window, I have to be home all day, this is very frustrating!!!