My new Asian store! I live in central Texas and my first order was a bit over $200 dollars My package arrived in only three days, which was three days sooner than estimated, which was fantastic (shipped fedex). Both boxes arrived in great shape with zero product damage; everything was fresh and in great shape. They have a great variety which is not available to me locally, and I love the huge amount of choices in brands and types of product types. We love ramen and adore ramyeon/ ramyun in our house and there is an amazing selection of not only those, but many amazing things to add into your bowl! I’ve already made my second order within days of our first arriving because there are so many fun things to try that are not available locally. For products I can get locally, the online price is much lower

Delivery ETA is so off!! Delivery ETA is so off. I hate waiting until 8pm to receive my food. Initial ETA is set between 11-2 pm and it just keeps increasing as the day passes.

Deleted my account unfairly They suddenly deleted my account and I had coupons and points on there. It's not fair. Their driver didn't arrive because of some emergency and I ended up not receiving the order after waiting the entire day. They never communicated this to me. Now they are saying I got too many refunds, but every case is different and they have it on record that their driver caused the problem. I was a gold member and supported them through covid. I'm sad they're throwing away their customer like this.

Bad selection because of sellers There's nothing wrong with the delivery itself, even comes a day or two earlier, but the 3p sellers are usually awful especially Ichigo and tokyo mall. Overpriced shipping or pay 100$ just for mini items that are already upsold(5-10 dollars more than usual)

SUCKS SUCKS! if you're an e-commerce company make sure your site or app works at all times, This company is always up and down. Not to mention, their cost of product is not good, Maybe good for people who cant get hands-on Asian groceries but ppl who lives in the city, their price and product quality is not there