Tamara Lowrie
GBI ordered a King comforter that was… I ordered a King comforter that was supposed to come with two King shams. There were no Shams included in the box. I would like to return but because it was vacuum shrink into the box I could not get it back in to ship back.
Ricky Poole
GBI purchased six dining chairs on Amazon… I purchased six dining chairs on Amazon and Kart It was the third party seller (although Amazon's web page indicated that Amazon would fulfill the order. The web page indicated free returns. I have been dealing with Kart It for days and I still have not received any prepaid postage labels to return the chairs. Very frustrating and terrible customer service. Buyer beware!
Mad ex customer
GBBeware This company tried to make me pay for return shipping for large items that weren't supposed to be shipped. Then I had to prove to them that they actually had been returned- they'd had them for 10 days. In the end they took half of the cost of one chair. Absolute thieves.
Randal Gardner
GBThey sold me cheap china product and it… They sold me cheap china product and it failed within 3 weeks! They did not honor their 30-day money back on Amazon. They also had a 5 year warranty but they referred me to JLA to get a replacement, but they don't respond leaving me with trash!
Tracy Keller
GBTerrible customer service Terrible customer service. I ordered and paid for an item that has never been delivered. Called and emailed Kart It with no resolution to my issue. Spend your money elsewhere. Do not use this dishonest vendor ever.