Working remotely from home made easier! When the country shut down last March our office employees began working at home. We no longer had access to our copier/scanner/fax machine. So we tried another fax service and they were terrible. Pretty quickly we searched for a different one and found FaxDeck. We've been very happy with the service. Easy to use, great customer service, and easy billing and payments. We would highly recommend FaxDeck to anyone!

Faxdeck is either out of business or… Faxdeck is either out of business or just taking people's money and not putting faxes through. I know they were purchased in Feb. Was the company shut down on purpose. I have not gotten a fax for 4 days although I am getting confirmations. I also purchased a second fax number as I was desperate. I have gotten messages saying their IT dept is working on it. So sad it was a good company. I would say, find another fax provider.

No account access and no response from Help Team I have had an account with Faxdeck for over a year with no problem. I don't fax very often but when need things worked until recently. I tried accessing my account, but the password area only allows upper case letters and mine uses lower case letters as well. I tried resetting the password but the temporary one I received also included lower case letters so no access. I have sent 5 messages to the support team but still no response. I too tried the phone numbers found on the internet only to have no success locating this company. I will be contacting my bank to stop all future drafts from my account.

They are not responding. They are not responding to help tickets. Faxes sent to me are not being received by me on fax deck. They have no telephone number for customer service.

No confirmation of fax, not sure if their tech is working I tried faxing something and never received confirmation. I tried multiple times and I called the recipient. I don't think she received it either. That's why I canceled my account immediately. Thanks, I modified my review to add one more star. And that they replied in this thread and confirmed that my account was closed via email. Also, it was easy to close the account unlike some other fax app. Thanks!