Jeanette Evington Davis
GBAn absolute pleasure to do business An absolute pleasure to deal with Roy who answered my questions efficiently and professionally. Keys were ordered and received the next day. Staff are very grateful to have lockers in use again that had previously been decommissioned due to lost keys!
Stuart Vail
GBDamaged Goods and Poor Service We are Day Service for Adults with learning disabilities that placed an order for a laptop charging tower for our service user tablets / I-pads. Upon receipt ends were covered up in cardboard and plastic. We signed for receipt and then unwrapped it to discovered a damaged corner (appears to been dropped). We reported the damage on day of the delivery with photos. It took a week for a response, and further 3 weeks to determine that the drivers photos do not cover the damaged area, but because the delivery note was signed, the factory can not determine it as damaged. We have been offered a replacement at cost price with £50 off. Poor in all aspects and I will not be recommending CS Storage Ltd to anyone.
Lee Dowson
GB2 bespoke cabinets Sent a drawing and instructions for 2 bespoke cabinets and the finished goods are perfect, just what we were looking for. So gets 5 stars. Ordering process could be better though. 1st order never got processed and we didn't know that until we chased our initial order. Need to work on keeping the customer up to date with how the order is progressing and when the final order will be delivered. Would use again.
David Singleton
GBGreat Service and Very Fast Delivery. I searched for an outside secure cabinet for hours then came across CS Storage. The price was good and the online payment only took a few seconds to complete which was great, the order was placed early in the afternoon on a Thursday and by 11 am on Friday it had arrived in Scotland. A great service and a great cabinet.
Rebecca
GBUnable to supply an item I had paid for Ordered an item and paid for it online. Then CSS rang to say the item was out of stock and would not be available until February. Initially no apology. Had to ask for an apology. No offer of a future discount for wasting my time (they shouldn’t take payment for items they cannot fulfill). Really disappointed as the price point was good. Now I know why. You really do get what you pay for.