TINY SHANNON
GBI had ordered an office chair from… I had ordered an office chair from their official website. The chair quality is very good and conformable. feels solid. Support team is very helpful and prompt in replying to my queries. Highly recommended :)
Roberto FV
ESCompany recommended I recommend the company as they are reliable. The customer service responds quickly and in case of any problem they look for a solution. In my case, I bought the office chair 9070F.
Randy Arrington
GBNo reply and No chair No reply and no chair. I ordered a chair from these guys over 2 weeks ago now and according to the shipping info on their website it has not shipped yet. I have attempted to make contact through various methods to no avail. Starting to think I've been ripped off. This is an unacceptable way for a buisness to operate. Update. Oddly enough after posting this review I received a response from Kerdom and my order was shipped at the same time. They said they were having warehouse issues. The chair arrived on april 1st well packaged and not damaged in anyway like a lot of reviews said. They also offered me a $25 refund for the inconvenience.
Scott Vogel
GBBetter than the Box Store Chair by Far I purchased a chair from a box store, a gaming chair that looked and promised to be a replacement for a 10-year old ergonomic chair I could not replace as the company had gone out of business. The chair from the box store was a piece of junk. I searched online and found the Kerdom chair, read some reviews, watched a video and decided to make a purchase on Monday. Somehow the shipping address was incorrect. I texted the support number and received a reply immediately saying they would correct the shipping address. I sent an email as well, and the reply had the new shipping address noted on my order. The tracking information came quickly and two days later the chair was in my residence. Using a screw gun with an allen wrench bit, I assembled the chair in about 20 minutes. The quality of the parts is far superior to the box store chair. I had only one minor issue with one bolt not aligning with a hole while putting the base on the chair bottom, but I was able to re-align the bolt and hole. Other than that, the assembly went well, the chair sits well, moves well and I'm extremely pleased with the price I paid and the chair I have. Thank you Kerdom
- Ricardo Lourenço
PTNot bad but stop the support team ghosing customers The support told me they would send me a new armrest after the left one they sent was damaged and then stopped responding and then just ghosted me completely, the armrest never to be seen. update: they were actually having issues in the warehouse and responded eventually, overall not a bad experience and the support was understanding