JEANNE
GBI had trouble reaching the delivery… I had trouble reaching the delivery department to set up an appointment for delivery. I’ve left a few messages, and no one returned the calls. A few days later, I finally reached someone live, and we finally set up a time for delivery. The original salesman, couldn’t help us, for when we called him-the San Francisco showroom said he doesn’t work there anymore. I wonder why, no one from the San Francisco showroom follow up, with his customers. The original salesman did called us, to tell us that the sofas have arrived. The people at ANA FURNITURE, never follow up. They never called us, WE CALLED THEM.
Lisa Huang
GBAVOID IF YOU DONT WANT TO WAIT FOREVER… AVOID IF YOU DONT WANT TO WAIT FOREVER TO RECEIVE YOUR FURNITURES! Purchased an in-stock bed frame in December 2020 and I still haven’t receive it as of 2/3/21. Emailed customer services for over 10 times and none of them were helpful.The worst part is their contact number on the website 510-200-9387 is not even a working number!!
W-
GBExcellent hassle-free pressure-free experience Oscar Quintero was very helpful as he allowed us to evaluate many different options. He was not pushy and answered all of our questions enabling us to make the best overall decision, even though it took us almost two hours to decide! Oscar made it very easy to make the selection, complete the order, and get delivery. Delivery went very smoothly and quickly. Prices were very reasonable.
PRZEMEK FRYC
GBThe worst company And the worst… The worst company And the worst furniture I had ever seen before!!!! Absolutely ridiculous and cheap material and they never sorted my damaged corner sofa!!!! Never replaced the parts!! They Lying and Lying all the time someone sorted this someone coming! And never come.😡😡😡
AMARE AMANUEL
GBI buy a table what I saw in the store… I buy a table what I saw in the store but they send to me different one this is not acceptable. I will not recommend to any one to buy from this store any more period