Exela Technologies Digital Mailroom

Santa Monica, United States
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1.31
Based on 13 Reviews

5

7.69%

4

0.00%

3

0.00%

2

0.00%

1

92.31%
About Exela Technologies Digital Mailroom

Exela Technologies is a global leader in business process automation. Exela’s Digital Mailroom provides an end-to-end mail management solution that automatically processes, scans, and routes incoming documents, either on-site or at one of our many nationwide mail processing facilities. Set up business addresses coast to coast. See your mail online anywhere and anytime. Secure prestigious addresses at a fraction of the price of renting office space.

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Robert Bandy
GB

Billed for 7 Months, Never Received Mail Billed for 7 months and never received one scanned letter or 1 package. I received a letter notifying me a package was received from my bank and asking what I wanted the mailroom to do. I asked them to forward to package to my address on file, but after 6 months I never received a response from the mailroom and never received the package. I later sent a test letter to my mailbox and 5 weeks later still didn't get notified it was in the mailroom. I submitted an inquiry to technical support and after 2 weeks they responded "Still we have not received any response from mail room team. Hence close th ticket." I responded that my issue was not resolved and I paid for 7 months of service but didn't receive any mail and they still didn't respond. I tried to cancel the service but didn't receive a response. I had to switch billing cards to my CashApp card and just didn't load money on the card. Comprehensively disappointing.

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RZ
DE

Scam company Scam company. Avoid investing in this company, otherwise you lose your money because they use the investors as a bank to compensate their debts and expenses. Meanwhile they closed the comments on twitter to avoid being blamed by the angry investors.

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Kayla
GB

COMPLETELY USELESS COMPLETELY USELESS. DO NOT USE THIS SERVICE. IT MIGHT AS WELL BE A SCAM. They don't contact you when you try to ask about WHERE your mail is.. they literally will not respond. It's disgusting and should be illegal.

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Sofia
GB

A total joke A total joke. Zero UI. Terrible Customer service. I send them a video to help with their UI. They made it worse. Shady company. Called the corporate number. I think it's a sham operation.

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Mia
GB

We have been using them for two years and it works We have been using them for two years, it is no scam, they do ask for legitimacy from the companies that work with them and that takes a while. It has worked well for us, they have resolved all issues and quickly.

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