I am extremely happy with Hermetise… I am extremely happy with Hermetise sales reps and customer service department. I couldn’t place an order online as I am not really computer savvy. I called Hermetise and they assisted me with an amazing service. They also gave me a discount price for the products I purchased. I’ve been using Hermetise’s products for years found them in a mall when I was traveling many years ago and ever since I can’t live without their products. I recommend them to all my family and friends it really is a great line.

Loving Hermetise products Hermetise products has definitely made a difference in my skin care and my skin care routine. My skin is soft and looks radiant. I love my skin now. I re-order my products directly from Hermetise.com (web site) or I contact customer service via landline, since they are the official importer of Hermetise products. All my interactions with the website or any Hermetise representatives have been positive. The customer service representative who assisted me on my last order, Inna was very courteous, professional, and she addressed all my concerns and answered all my questions. She went the extra mile to make sure everything was right!! Although my initial introduction to the Hermetise line was a pushy sales representative at a luxury skincare store in a Florida mall that sold many skin care lines and products, and I am so grateful I found Hermetise.

I was very impressed with the products…but not a bit happy with the service I was very impressed with the products myself. Bought not one, but two of the light therapy wands that came supposedly with a life time warranty. Fast forward a year or two when I go to use my light therapy wand on my brown spots & it won't come on. It won't charge at all. So I took it back into the location that I purchased it & they attempted to trouble shot the problem, but was unable to resolve. I asked about the life time warranty & was told I'd have to contact the product company online Apology...which I did. I am told that in order to receive a replacement of the very expensive wand I would first have to jump through several burning fire hoops. 1st) must have all original packaging, container box the wand came in 2nd) must have sales receipt showing when, where & how much you spent & acquired your product. 3rd) you must make a video showing the product explaining what happened to it & what you feel is the cause for its failure to continue working. REALLY! 🙄 I'm not an expert on their products & equipment, but I bought all in good faith. I am not a bully & I don't like being bullied by companies who get you to buy their products & then use the fine print to get out of holding up their end of the bargain I enjoyed the products I have no complaints about their effectiveness I'm just very "disappointed" in the service end. 🩶

Felt just about robbed after I left the… Felt just about robbed after I left the store today; after repeatedly turning them down they were very persistent, of course very nice, but despite telling them I had previous engagements I had committed to and needed to leave they did not let up. Like many here, drawn in by a simple sample and left with much less money than I walked in with. I only hope these products work but next time (there won’t be-trust me!) I would not like to feel forced and uncomfortable. They continually ask invasive Qs (i.e. what’s your work schedule?) and if given vague answers, they ask again, more specifically… for an unconfrontational/unassertive individual like myself this is certainly the perfect trap.

" BAD ETHICS SKIN CARE "Refunding everyone you have scammed out… Refunding everyone you have scammed out of money then going out of business woud be a start. You can start with me. I learned after my horrible experience with your forceful badgering sneaky sales techniques and inability to understand the phrase "NO THANK YOU " that YOUR COMPANY IS LIKE A TRAVELING CONFIDENCE ARTIST. YOU MOVE FROM ONE CITY AND MALL TO THE NEXT. SHAME ON YOU.