Dear Rite aid Dear Rite aid, I love your store, because you provide a lot of my needs. Except your customer service could use some more training. Now I don’t know much about working that cash register, but I do know that one of your employees racially profiled, 3 young women of color, and I don’t appreciate this. She made a scary assumption about my card not working. I want her fired Sued and canceled. You have lost 3 loyal customers.

Ordered $60 worth of product online Ordered $60 worth of product online. It never arrived. Sent email and called and said there is nothing they can do as they used door dash for delivery. Worst online shopping experience ever and shocking customer service. Avoid at all costs.

Horrible company - never buy online again! Ordered temperature sensitive groceries with them. They shipped snail mail qwith temperatures over 90F WITHOUT any insulation and any cooling (ice). Products arrived after 5 days damaged. Requested full refund, but they did not respond at all. Will file now a complaint at BBB and initiaste a charge back via my bank against them. From my experince: Never ever purchase on-line from this company!!!

Horrible Service Been a long time customer, but moving all my business to another pharmacy. The Canonsburg PA pharmacy is ridiculous. Prescriptions sent from my doctor take DAYS to fill, and if you can get anyone to even answer the phone they just say they're busy and don't know when they'll get to it. Currently suffering from a major staph infection and unable to get the antibiotics that my doctor sent in two days ago. I've requested refills on medication and gotten a text 4 days later that they're out of stock. Medications that I need to survive. Apparently, it's not just this location either, based on the reviews here. Avoid if at all possible.

After an oral surgery After an oral surgery. In great pain I had to wait a day until I was able to leave work to put in my prescription. The prescription had been in my pocket 24 hrs ,had gotten wet and was not crisp yet the item, the count and the doctors signature were clearly visible. I was refused because of the condition of the prescription and treated like I was less than human at the pharmacy window. The pharmacist on duty would not even take the time to look atbit I was shut down and threatened by the ass at the window they would call police. I left and got my prescription filled at the competition and wull never use rite aide again. They suvk and do does their customer service.