Pura is Not Smart My review is not about the service but the actual product. I can say without hesitation that this little device is an unfortunate waste of time, money, patience and sanity. We are a device friendly home but keeping this little nightmare working and on schedule is a very frustrating part-time job. Just buy a regular plug sans app/smart schedule and move on with your life.

Horrible Horrible, sents are too expensive. Only last 1 week on full, 2weeks on medium and forget about full it last 3 days. Garbage

Don’t work after 3 purchases Don’t work after 3 purchases! Pura products are in expensive home goods stores and are 80 each! The refills are running for 18 each. I sadly, bought 3 of these and only one works! The store wouldn’t exchange. I can’t update the app and they keep saying “offline”. I will never buy a product like this again. Nowhere online or the app does it offer easy solutions. Driving me insane. I’m done.

The diffuser and the scents are great… The diffuser and the scents are great themselves but the scents always arrive late or you don’t get one the scents because they’re sold out but they don’t tell you. You can’t reach their customer service ever. It’s been a pain to get in touch with the company. Really unfortunate having this experience.

Don’t Waste Your Money We’ve had 2 diffusers in two rooms for several months now and have been through multiple different scents, but rarely ever smell anything from either. Absolutely not worth the money. Very disappointed. Save your money!