!!!BE AWAER!!! DONT BUY FROM THIS COMPANY FALSE MODEL NUMBERS NAVER RECIVED GOODS KEEPS CHANGING PRICING LYING SUCKERS DONT BUY FROM THIS COMPANY

Zero customer service, Zero follow through My lamp went out on my TV, and I called and ordered a new part Saturday, May 31st. I also paid extra for 3-5 day shipping, as this is the main TV in my house. I received 2 emails Monday. The first said my order was processed, the second said they had questions regarding my order. Today is June 9th, 10 days later. I have made 7 phone calls, and 3 emails, ALL with no response. I cannot get anyone there to answer a phone. I HAVE tried every option, and I still do not have my part. Do not use this company!!!!

Poor Customer Service I placed my order over a week ago, I still have not received any tracking information. Only 2 emails one received 4 days ago and one 4 hours ago... Both stating "A tracking number will be emailed to you shortly" I don't have a tracking number, the customer service link on their website redirects to a third party "Customer Service" company... I have sent inquiries to that company and to amatteroffax.com and neither one of them has sent me back anything with any amount of real information. If there is a delay, or the item is backordered or just lost in their warehouse... It would be great if someone would please let me know.

Awful Customer Service, False Advertising I dealt with Ari at AMatterOfFax.com. I purchased a rifle scope for $61, and had an email come back after my card was charged telling me that the price was in error and they were canceling it. I called customer service, and spoke to Ari, who told me condescendingly that they could not honor the sale. This is absolutely ridiculous and I would never ever shop here again. Awful customer service, poorly designed website, and run by liars. Never again.

Awful company - stay away This company is deceptive in its practices. Its website showed a "brand new" printer drum and cheap shipping (along with a good price). The product arrived a few days later but shipped was a re-manufactured unit and a refilled toner cartridge, which I didn't order. I've been trying to get this problem resolved for weeks. I finally turned the problem over to AMEX to help me out. They are withholding payment until I get a refund. I finally did get an RMA and will return the product shortly - but what a mess. Customer service is awful. Expect to get the runaround. Don't do business with this company.