Inaccurate but responsive Many inaccuracies in measuring that were blamed on me. For example; inability to convert to grams resulting in an added sugar level per serving exceeding that of the entire bottle of product. The lab tested value was not even considered when generating the label. When error was pointed out, all parties involved acknowledged the issue, but claimed it was my fault for not converting my recipe to grams and still required me to furnish accurate conversions in order to solve it.

The RL team professional & easy to work with. The RL Food Testing Lab team is easy to work with. From the sales director, to account manager, to lab team, they are all very knowledgeable, responsive and good communicators. Great qualities of a professional service company.

Very satisfied with my experience using… Very satisfied with my experience using them for a several months-long shelf life study. They provided the results on time at every interval, were responsive to questions and flexible when I needed to adjust the timeline. I would use their services again and recommend to others.

We had a seamless experience We had a seamless experience. Their customer service is so informative and helpful when choosing options up front. You can tell everyone on the team communicates well. We will be back for more business when needed

Informative, helpful, accurate From first contact, Bridget was incredibly informative, available & straightforward. She was helpful every step of the way in obtaining AAFCO testing & labeling. We will certainly use RL Food Labs for all our future products.