Amazing Customer Service Their customer service team is stellar! I reached out asking about whether I could side load some medical apps I need for my daily life and my contact Kyle was amazing. He was very human, compassionate and empathetic, as well as very open and informative about where the company is right now about my issue and what things they are considering in the future. They may or may not ever get to side loaded health apps, but they have won a convert from me for their creative and very needed concept as well as for their flawlessly executed customer care. I'll be looking to join the WisePhone family when the new version comes out for my teens and hoping there may be a way for me to join in the future too!

Great Customer Service I have reached out to the Techless team to learn more about the specific features and they were so timely and helpful with their responses. It is very obvious that they care about making a good product.

Be cautious, yet patient... Be cautious, yet patient... Initial review...2/24/23 According to AT&T in my area the company says they (do not carry any 4G SIMS), Verizon (said they may be able to find a 4G SIM, but not sure if it will work), and our local provider (not a supported carrier, but had to try) will not work, all say that they do not have 4G LTE SIM Cards or do not partner with techless. As for the most common error message..."No SIM" message comes on after being in the device for a moment. One of the Verizon reps said the device is international and unable to work. I realize that Techless says they partner/receive support from multiple known carriers, but in my case and at the moment 3 available carriers are unable to do anything with the phone. Let's see what they say about my request to return and receive a refund. Update...3/4/23 After discussion with the very helpful Techless Customer Support team. The issue with the "No Sim" message has been eaaily fixed and the phone works great. Thank you to the Techless team for your patience and working with us.

Wisephone and techless customer service. I bought a Wisephone from Techless. I received the phone with no issues. It's a good phone that meets a specific and tailored need that I had. I like the phone. I'm happy with the phone. It is a nice looking phone. The phone is a Motorola E 2020 with Wise OS installed. The Wisephone is a minimalist smartphone that looks and feels like a smartphone but is meant only for talking and texting and doesn't have a browser or install apps from Google Play or any other play store. Why would I want a smartphone that doesn't have a browser or use apps? Because i'm trying to live more of a distracted free life free of social media and spending all day every day messing around on my phone with apps. Like many people I've gotten into the habit of constantly checking my various social media apps for notifications and constantly checking my emails for notifications and spending too much time on Youtube. This is one of the few smartphones that makes it easy to quit all of that stuff. The Wise OS operating system that is installed on the Wisephone is a very nice looking elegant minimalist operating system. I researched minimalist smartphones and the Wisephone is the best looking minimalist smartphone that I can find online that is sold anywhere online. The Wisephone looks better than it's competitors. The Techless customer support staff respond to emails very quickly and give 5 star customer support.

I have loved my Wisephone I have loved my Wisephone. I am grateful to not have to carry around my email or social media, and the various features are more than sufficient for my needs! It is sometimes a little buggy, but never has been problematic when I needed to text or call.