Absolutely horrible & Withheld money. Complete scam. Paid $2000 to get children's book illustrated. They didn't send anything, kept delaying, weeks passed, finally told me they would refund me. Spent next 2 months with them giving me run around - we are refunding, will take another 3-5 days, next week, must get another approval, next week, will call you back tomorrow, manager will call you later, etc. They had no intention of returning money or contacting me and were hoping time ran out before I could submit claim. Luckily, bank was able to step in. Update: Only message from them was nonsense they wrote on TrustPilot and then they didn't reply again. Finally, got someone on phone and they said, fine, another 45 days to refund CC.

I'm giving Sketchprofs 4 stars because… I'm giving Sketchprofs 4 stars because I received exactly what I had requested. After some initial onboarding hiccups, Linda, my project manager was very responsive and went out of her way to make sure I was happy with the process and the final artwork.

Linda G Linda G. read my mind and brought my idea to life. She was rapidly responsive when I wanted a little change made here or there. I am so happy with the end result!! Thank you Linda!!