Kevin Nickerson
GBBurn your money, it would be more useful Reply to their response: It wasn't successfully delivered to me. I purchased a logo design with unlimited revisions, as well as a 3 day turn around. It took two weeks for me to settle on accepting a banner design, leaving me to go elsewhere for my actual logo. Working with your "Team" has been a terrible experience, I wouldn't let you assist me with anything ever again. My original review is below, and I stand by it. Original repsonse: Absolutely the worst experience. I was told for my price I'd be working with team of designers, instead I worked with one designer who failed to follow even the simplest instruction for colors. I had to lower my expectations from a logo, to a simple banner design which wasn't even produced for me in the right colors. I have had better luck with Fiverr. If you want to throw your money away, it would serve you better in the trash than with "Logo Design Flex"
Corey Taylor
GBI initially just needed a logo I initially just needed a logo, but then went ahead and went for the website Design website design was a major pain in the butt. Any little thing I asked, for they wanted more money to add any feature. Took 6months back and forth before it was ready to go. 8months later the website would not appear. They said the hosting was only for 8 months. I paid another $900 for yrs of hosting to not have another issue since i was the one editing the website after they said, they would show me how to edit it just to change my business pricing and edit my descriptions of services. I was never shown how to edit had to figure out myself. Now its only been another 8 months and my website is down again. Busy signal anytime i call. Wont respond to emails. Over the course of the two years that I’ve been with them they’ve changed multiple people that I’ve talk to you and people that I have talk to you. They said they fired the previous guy because he wasn’t doing stuff right but they take care of me this time. I wish I never even started with this company.
Ashley
GBKevin Reed designed a beautiful logo… Kevin Reed designed a beautiful logo for my ministry. He went above and beyond by walking me through the trademark and copyrights process. Kevin is a hard worker with excellent customer service. I look forward to him designing my website in the future!
Amoy O'Connor Steele
GBMy rep Oscar is the best My rep Oscar is the best. For my start-up company he provided the excellent service that was needed to get my website and social media presence up and running. I would definitely record Logo Design to others. Keep up the great work that you are doing. Thank you. Amoy O'Connor-Steele Major Sanitizing and Disinfecting Services LLC
LB Photo
GBScam, verified with BBB & CA government agencies. Look for yourself To whom it may concern, I have a small photography company named LB Photography in Colorado. I started working with Logo Design Flex in Bakersfield,CA May of 2021. I have some concerns to the legitimacy of "Logo Design Flex" that I wanted to bring to your attention. I wanted a logo ($245) and Carl Dsouza and Cynthia Williams were assigned to me. Carl upsold me on a website for $500. The "receipts" I was provided didn't actually say what I purchased, or any other details about their product, only referenced a random "invoice number" of which I was never provided and actual invoice, only the amount charged and to random "merchants" like "Animation Design Shop" and "innovativepenmanship.com". They did deliver on the logo, but not the website. I requested that they refund me the money on August 14, 2021 in an email to Cynthia and Carl. They did not respond and I didn't hear anything when I tried to contact Carl several times on the phone. I started digging and went to the California Secretary of State website and tried to perform a business name search for "Logo Design Flex" and came up with nothing. I also searched for "Animation Design Shop" and "innovativepenmanship.com" and came up with nothing. I searched the Better Business Bureau and couldn't find a thing about them. But on the Logo Design Flex website, they look really established saying "4,000 projects done" and "3,800 Happy Clients" and they appear to represent service to IBM, Nintendo, P&G, Mashable. I followed links posted in the website for: Bark: /en/us/company/logo-design-flex/eVLNo/ Youtube: /channel/UCi1G1TL5rkz8OURCvPGmr3A (0 video) Pintrest: /logodesignflex (nothing posted) I started to believe this whole thing was a scam as nothing had credibility and I wrote off the $500 as a loss. I searched around some more and found Mesh Cowork at 2005 Eye Street in Bakersfield. Finally a legitimate company. Finally on November 3rd I got a call from Kevin Pearce Senior Project manager and Marketing Head of Logo Design Flex. I told him my concerns that I hadn't heard from anyone, thought it was a scam, and wanted my money back. He said he can't refund me, and that they "had to fire Carl and the team and 100 other project managers". Also that Kevin was trying to get all the accounts caught up and that is why nobody got back to me. When I talked with Kevin about my concerns of the "receipts" looking weird, he asked me what I wanted and typed an email to me while on the phone saying what I had purchased, but nothing official looking like you would expect when you purchase something online from someone you don't know. Example, when you buy something from an online retailer, they show you in writing exactly what you're purchasing, how much taxes were paid, how to refuse service if you're not happy, satisfaction guarantee, what to expect, etc to build trust and confidence. Nothing of that nature has been provided. He did tell me, "if this is a scam, why would I be calling you back?" I understand that argument too, so I proceeded to give him $360.00 for someone to write content for the website, in 2 payments. First payment was $200 for "invoice 36773" ( no invoice of that # provided) to "Animation Design Shop" on 11.3.21. He did however send and Invoice in a separate email numbered "Invoice # 021031793". The Second Payment was 11.17.21 for $160.00 with an "invoice Id# 37588" to "designweblogic.com" , but no follow up invoice to show that the service was fully paid or that they collected taxes. Do a "Business Search" on the Better Business Bureau website for "Logo Flex Design", you'll see my complaint filed and that they never replied. As you can see they currently have a "F" rating and more negative reviews with people having experiences just like here. I asked why they don’t have any content on their Youtube and Pinterest pages. Reply was “to show credibility” by having accounts, but no content. They keep deferring me to somebody else who continues to try to upsell me on services. I also looked them up on BBB recently and now it says they’re address is in “Lemon Grove, CA” as of 1.23.21, so it appears they are moving around. Also recently checked on California Secretary of State website and they are still not registered. I spoke with the Bakersfield, CA Treasury/ Permits department and they were not registered to do business in Bakersfield. This is not a legitimate company, if I could put more in here I would.