Melanie Waters
GBWaste Of Time - Don't Bother! I joined MySurvey to fill a bit of time, regularly receiving emails inviting me to take part in surveys...until recently! When I try to log in, my account states inactive, please contact us? Convenient I'd say when you have accumulated points which are ready to cash out! Don't expect a reply to your messages either, you won't receive one and the most probable reason for that is, your email address is blocked! A quick Google search will soon confirm this is a regular occurrence with members being blocked from their website and mostly those who are due a payment...don't let them scam you!
MJ W
IEJust spent over 4 hours completing a… Just spent over 4 hours completing a survey only to be told in the end that my session has expired and I can no longer log in to my account. Had issues before with disappearing points and still waiting for my PayPal reward that I redeemed a few days ago. Never had issues with any other Irish survey sites. Avoid MySurvey, it's a waste of time.
Jerome Sky
GBThey conducted a system upgrade about 2… They conducted a system upgrade about 2 months ago. Since then the site has been broken. Almost all surveys now show as 'sorry, this survey is now closed'. Old surveys keep reapppearing in the available survey list by the dozen, none of which work. When contacting customer service, and even if referrred to sites like this which clearly demonstrate a widespread problem, they deny anything is wrong with the site at all. It may be that accounts of old members have been damaged in the 'upgrade', and they are unable or unwilling to correct the problem.
rachel d
GBTechnical error comes up quite alot Technical error comes up quite alot ! But usually are good at sorting out any missed points but does take a little time .averaging 2 payouts a week which is quite good compared to other sites . Quite a few diary surveys which have additional incentives which is great ! Payouts quite quick averaging 5 days turn over overall i would recommend
quine
GBvery poor experience very poor experience, site often not available for extended periods, or an error occurs when completing surveys. seems like they have little idea about what causes these issues as they are ongoing. responses to problems are very, very slow and just seem like they have been copied and pasted. currently still waiting for and issue from June 2018 to be resolved - takes approx. 2 weeks to get a reply from the site and each time they mark the problem as solved when it is not. keep telling me to wait 7-10 days as some surveys don't credit immediately - the fact this issue relates back 4 months doesn't seem to register.