Cyprus
LTVery easy to use Very easy to use. High quality. Good customer experience.
Wendy Brenden
GBFast and courteous support for my… Fast and courteous support for my issue. I appreciated the prompt response.
Jasper Foré
BEI wanted to cancel my subscription… I wanted to cancel my subscription after receiving their invoice and they helped me without further asking.
customer
GBsimplicity and ease of use -
Jeroen Willemsen
NLWhat did not go wrong? What did not go wrong? I had a subscription (Premium) for Issuu to share my publications. I had 100 unlisted slots as an extra fee. Suddenly, without noticing, they reduced this to 50 slots. Which means that, if I wanted to replace one of my unlisted slots, I removed one publication (having 99 unlisted slots) but I was not able to upload a new publication. In other words, Issuu changed the terms of my subscription without noticing me. After contacting customer service and asking for a solution (just let me have the 100 unlisted slots), I get a lot of vague answers and explanations. But no solution. My proposal to end the subscription and the return the rest of the money for the rest of the subscription period is not granted. Every time I have a different customer service agent, who does not know the situation. I just warn you: don't subscribe for their services. I would rather suggest to use FlipHTML5. Way cheaper, better service and saves a lot of frustration.