Never again Placed an order. Received an e-mail saying the product was not available. Received another e-mail stating my order was shipped. Not sure what changed, purchased product from another vendor so now we have way more than we need. Also the pens are awful. They don't write or skip while you write. Such a pain, customers are even complaining.

Part of my order was automatically… Part of my order was automatically cancelled because the pen was out of stock; however it is still for sale on the website. I only order 100 not 5,000! The other pen i ordered is an awful color combination that should not be offered. White lettering on rose gold background is not legible in any lighting.

Placed one order for pens Placed one order for pens, but without my knowledge nor approval was 2 orders with 2 set up fees, and 2 shipping charges on 2 different invoices. What a rip off company! Never again will I use them, I'm going back to 4 imprint.com! They don't rip off their customers!!

I ordered these pens for my friends… I ordered these pens for my friends business, the sales Tex who helped me was very pleasant and helpful. She completed my who order. I liked the way you do the tracking information, it was very helpful! The pens were a surprise and made my friend’s days! She has been in business for 3 years, and I thought that would be, 3 year’s anniversary gift for her customers . To say thank you for there support! I rate you the best ever, thank you for sending me the sample of my pen! It pays to give someone something free, that’s why I did the order to help your company by me giving back to you!

Took Perseverance - But 100% Satisfied In the end, everything was resolved to my satisfaction. It just took me continuing to remind and communicate to make it happen. I have always liked the quality of pens.com products, and given the resolution of this issue, I will continue to order from you!