Back At You

16255 Ventura Blvd. Suite 410, 91436, Encino, United States
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4.90
Based on 20 Reviews

5

95.00%

4

0.00%

3

5.00%

2

0.00%

1

0.00%
About Back At You

Back At You focuses on developing the best real estate software for brokerages and their agents. Our SocialBAY, ClientBAY, and FinancialBAY systems work to make every aspect of the real estate business more efficient and effective. Our products are leaders in their respective categories and, when combined into one solution, provide brokerages with unprecedented functionality making both revenue producers and admins more productive and efficient. We are the backbone of brokerage operations. Phone: 1-800-660-7719 Email: support@backatyou.com Monday through Friday 7am-5:30pm PST

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C Buchner
GB

Tech Support is Amazing Simply put, Michael Caden rocks! Aside from being a very nice human, he is super knowledgeable about all things Back At You. I had a tech problem and, instead of referring me to boilerplate instructions, he took the time to look at my issue and, sure enough, there was some wonky stuff with it that he easily fixed. If he had not spent the time to look at the problem, I would have gone round and round and round without solving the problem. Thank you Michael! You are Omnia's new FAVORITE!

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Gigi Spires
GB

Derrick was soooo patient Derrick was soooo patient, knew exactly what I needed done and helped me accomplish it! He was so kind, made sure I understood the steps I needed to take to get my project uploaded and shared. I wish every company was that nice!

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Rockie Marvel
GB

Back on Line in a Jiffy! I reached out to Back at you when I realized one of my social media platforms was not connected. We scheduled an appt promptly and Joseph Lilly was right on time and resolved the issue in a jiffy! And the postings scheduled instantly....I love the value I get from Back at You - they leverage my social media and I highly recommend them.

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Anne Plath
GB

Been working with Bak at You for a… Been working with Bak at You for a months now and they just keep getting better and better. Derek is wonderful and so effecient. He has been available and helping create content that makes such a difference on my platforms. Very attentive and professional! THank you so much! Mahalo from Hawaii!! Anne plath from Exp realty.

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Mae Brayton
GB

Three stars means acceptable Three stars means acceptable, which this experience has just nearly been, so this is my updated review to show that after several emails back and forth they agreed to remedy the overcharge and look into correcting an issue with a site button in the click through payment process. This is a button that says "auto post" which they seems to interpret as meaning they should automatically charge the client for twice what they explicitly typed in as their spending limit. I'm very glad to hear they are saying they will fix that large ambiguity. They also say they will refund me. I will update if they do not do so fairly promptly.

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