Jennifer from Constant Contact was so excellent! Jennifer from Constant Contact was so friendly and her confidence in helping me was contagious. Jennifer helped me see how to repair and change any issues as I am a newbie on this for newsletters. The help and patience froom Jennifer was so appreciated and I appreciate being able to speak to a live person for help which makes CC so phenomenal. Thank you, Jennifer, and thank you Constant Contact.

He helped me SO much!! Thank you! He helped me SO much! Made this old lady look like she knows what she’s doing!! Thank you for your great customer support team!!!

Difficult to cancel account Difficult to cancel account. I reside in Australia and seems that the only means to cancel, is to call them

Very unimpressed with the customer… Very unimpressed with the customer service here. I signed up for this service and found out that my company policy was that I was not able to utilize the service so I called back within hours of signing up to cancel and was told I would be reimbursed the $28 but never was and still to this day they will not reimburse me. Bad business model. I will never use this company.

What bothers me most about Constant Contact is its inconsistency. What bothers me most about Constant Contact is its inconsistency. Sometimes it's fine... if you have templates you can get the job done fast and efficiently. Other times, which are totally unpredictable, it is as slow as molasses, unresponsive to attempted edits and doesn't save those edits once you've (finally) been able to make them. Frustrating doesn't begin to describe the experience. I would not choose this as a marketing tool if I were to start over.