Terrific response to questions The managing director responded to my request for a broader range of color in the product with a promise to try to improve by the end of the next quarter. She also provided detailed information about security in response to my question about site security. Most impressive, the managing director responded to a complaint I did not make. She noted that the longevity of the products I had purchased did not meet the company's standards and committed to look into the manufacturing standards with the goal of improving longevity. Last but not least, she sent out multiple products at no cost as a thanks for my comments. Truly extraordinary customer service! I find that this product is much better than any of its competitors, and worth paying a little more for. Now I find that the customer service is superlative.

Arrived packed well & safe with no added odors of fragrance. Arrived packed well & safe with no added odors of fragrance. I can't get the 5th star to light up for some reason.

I am so pleased with the ease of use on… I am so pleased with the ease of use on the website, It navigates quickly. The products' descriptions are thorough, making it very easy to see the beauty of each HairZing in my mind. Ordering is very easy and fulfilled quickly, making the arrival time quick.

Excellent! Excellent!! THANK YOU! Arrived Quickly, Packaged Carefully, Great Product, Great Seller! A++

Asked for info and received much more! I asked for information about why the teeth/prongs were bending on my medium, double cross comb. Also asked about which products are designed for thick hair although I wasn't sure my hair is considered thick. The customer service rep looked at my recent order and saw that the banana comb I ordered was for thin hair, so she sent me one for thick hair! WOW! Amazing service! She also answered my question about the thick hair medium combs and suggested several styles. Thank you, HairZing! You're the best - love all my combs (and the collection is growing!)