Chana Jankovitz/Kaplan
GBWe are very happy with the service and hope to continue We are very happy with the service and how it is helping us with our needs. However, sometimes there is still a delay in answering the calls.
Karey Or Mike
GBWait time has been an issue with… Wait time has been an issue with customers as they have complained to the office they call and can't get through is on hold for 20-25min and customers end up calling our home instead of sitting on hold. This would be only thing that would suggest that recurring issue.
Dale
GBYou don't send invoice out in a timely… You don't send invoice out in a timely manner!! The girls in the office in Pittsfield are great. But the billing department is dropping the ball.. falling asleep at the switch.. this is an on going thing.
Laurie Mitchell
GBOngoing excellent services Ongoing excellent services. Our company has been working with you for over 20 years!
Kim, Northampton A Pediatrics
GBChange to Berkshire NOW!! The transition to Berkshire was so easy. We held multiple meetings with Jessica, Linda and Terry and they made it a seamless transition! They have great customer service and always willing to help our staff or managers with questions, reports, or anything you need.