I love the TYMO Ring I recently purchased the Tymo Ring. I just wanted to say it has quickly become my favorite hairstyling tool. I have been tell everyone about it. I absolutely love it!

TYMO PORTA PRO malfunction within 28days Like many others with a negative experience my TYMO PORTA PRO worked correctly the first time I used it. To clarify I have fine grey long hair prone to frizzing. I was pleased with the first time results. But … Then I charged the device. It took 5 hours to charge with a 20W charger. The PORTA PRO has never got back to the heat experienced the first time I used it. Now my hair gets barely warm on the first setting, and only slightly better on the second and third settings. I have sent a 1.56 minute video clearly showing and stating the above plus I have sent emails describing the situation. Customer service staff respond very quickly with a persistent request to send more videos. However even though I have asked there is no clarification of exactly what more is required from me in another video. A list of bullet points would be helpful. There’s no description of what was missing from the first video. I have had this product less than 28 days. So I feel that this is money I should have spent elsewhere. I will not be recommending this to anyone.

We’ll color me impressed cause I didn’t… We’ll color me impressed cause I didn’t know that I would come to love this product. Used it for the first time and it cut my wash day process down by 4 hours. I couldn’t believe this item could detangle and straighten my hair my 4C hair. Thank you Tymo!

I was skeptical about buying as all of… I was skeptical about buying as all of the reviews on their website seemed to be 4/5*. I was constantly seeing videos on social media. I eventually bought the porta pro. I wasn't satisfied with it as I didn't feel it got hot enough and it didn't seem to work on my hair and made it more frizzy. I then started having problems where it wouldn't work whilst plugged in and then it kept turning itself off as though the battery was flat. I then charged for several hours and the device now won't power on. It just flashes but doesn't work. I contacted customer service for a refund who have only offered a partial refund of around £26 if I keep the item, otherwise I have to self fund return overseas postage to get 'full' refund, however will lose a significant amount on the return postage costs. Disgusting service for a defective product.

Unfortunately only worked few weeks Unfortunately only worked few weeks . I Purchased a PORTA device TYMO on the 24th of February. Did worked well for 3 weeks and then stop charging . I did contact customer service and support team but my problem was not solved . I payed already and send videos /messages .They did sent me info about how the device works. I did try their approach. I left charging for hours blue light flashing but didn’t set so device was not charging . I feel frustrated waiting for options . Shall I return so the support team could check it out ? Did I do anything wrong ? Fuse is burn? Maybe but still the blue light is flashing . I wouldn’t be rude or abusive and if it was something that I have done I shall take responsibility for it . I just wish that the same can be done to the other side from the company itself