I’ve used several sms companies and the… I’ve used several sms companies and the thing that sets Emotive apart is that we have a dedicated human being who cares about our success and works with us to create goals and continue to scale and use the platform to its best abilities. Emily, our customer success manager, is a delight and her insights are so helpful. Having a second person who helps us with copy is also hugely helpful. If we didn’t have this support team we would probably consider consolidating our sms with our email, so they are 100% the reason we use Emotive.

Wil and Jen were so helpful prior to… Wil and Jen were so helpful prior to starting the trial and throughout the entire trial period as well. They made sure to completely explain all kinds of guidelines and give a full rundown for anything I had questions on. They made the process extremely seamless and I had a great time working with them.

scammers They charged me for a bunch of unsent campaigns - I lost thousands of revenue from their ability to not deliver on big sales and product launch days. Instead of apologies they are not refunding the money to me. Again no texts were sent, they are charging as though they were and not refunding me. It's been months of back and forth emails and thousands of dollars lost. _ GO ELSEWHERE - THEY ARE SCAMMERS

We enjoyed working with Emotive! We enjoyed working with Emotive! Their team is always very responsive and they also help you plan out and schedule your campaigns. We had a good experience working with our customer success manager. Overall, they’re a great solution for brands whether looking to get started on SMS or to grow their list!

Horrible service with hidden fees Horrible service with hidden fees. These guys will keep charging your credit card even after you cancel. If you want to have charges hit your credit card indefinitely, sign up with this company. Save yourself a nightmare experience and avoid this company.