Experience was quite poor Experience was quite poor. We engaged with them because we were told that they were one of a few firms that had exclusivity to advertise on TikTok. When this exclusivity went away we were pitched that they were "probably the most experienced TikTok firm in the world." We ended halfway through the first month because my partner and I agreed that it was a waste of advertising dollars and that we could run the ads much better.

Worst agency I've ever worked with I wish I could give them 0 stars. This agency does not know what they are doing and will not use your budget efficiently or effectively. They took my business and burned me for thousands of dollars, wasting a huge portion of my ad budget. I found that they put very little effort into their clients, especially if you're a smaller one, and their creative process is absolutely horrendous. The ads and copywriting they created for me were awful, something you'd think a middle schooler had come up with. I've worked with several agencies in the past, and trust when I say this: stay away from pivot cmo.

Working Out started working with these guys a few months ago. it was pretty rough first few weeks with really low ROAS, but it picked up after the 4th and 5th week and were profitable now. Things are going well now and we're happy with the return on investment but wish they did a better job telling us that is was going to be slow the first few weeks. Other than that recommend.

Better options out there Team seem professional and organized. However they oversold their creative capabilities. It seems there were really any at all. In terms of running campaigns. Decision making was slapdash, chaotic and reactionary. Each decision seemed like it had been made five minutes before our weekly meeting and lacked consistency. Communication was generally good. But I wouldn’t recommend working with pivot CMO.

Start Team We formed a plan to accelerate our online revenue just before COVID. The timing was perfect, as COVID shut down vast majority of our wholesales. Thanks so much to the Pivot Team, we were able to triple the online revenue and were able to navigate through 2020. Pivot Team is profoundly knowledgable, professional, and fun to work with. Simply, they are sincere and trustworthy, which i believe is the most important factor to keep the partnership.