Start Team We formed a plan to accelerate our online revenue just before COVID. The timing was perfect, as COVID shut down vast majority of our wholesales. Thanks so much to the Pivot Team, we were able to triple the online revenue and were able to navigate through 2020. Pivot Team is profoundly knowledgable, professional, and fun to work with. Simply, they are sincere and trustworthy, which i believe is the most important factor to keep the partnership.

hesitant at first, but became a great experience we've been through a few agencies and were hesitant to try these guys after 3 failed experiences. first week was a slow start, but by the 4th week things were working...we're a few months in now and we're happy with them.

Experience was quite poor Experience was quite poor. We engaged with them because we were told that they were one of a few firms that had exclusivity to advertise on TikTok. When this exclusivity went away we were pitched that they were "probably the most experienced TikTok firm in the world." We ended halfway through the first month because my partner and I agreed that it was a waste of advertising dollars and that we could run the ads much better.

Save yourself from this horrendous… Save yourself from this horrendous agency and run now. They talk up a big game — when it was time to deliver: ZERO results. Not only that, they also did not use advertising budget wisely at all or with any proper monitoring. They created an image, and took the words straight from our site and called it an ad. Cancelled within the first month, had non-existing management of our ads, and called it a bad loss and lesson learned with a falsely self advertised company. DO NOT WORK WITH THEM AND WASTE YOUR MONEY AND TIME.

Great experience I used them for a trial month for our fitness brand. The first month we did a good amount of testing and it was a slow rev wise (to be fair they told me this was going to be the case), but as some of the tests they tan started working the second month we started to see real growth. The boutique feel is good and employees are knowledgeable.